Shipping and Stuff

How does shipping work? 
Due to provincial regulations, we currently only ship beer within Ontario. Orders will be shipped via Canada Post Expedited service. Valid 19+ government-issued photo ID must be presented upon delivery.

Out of province orders will be cancelled, and not fulfilled.

 Beers Shipping
Up to 8 $12.00
9-16 $15.00
17-24 $16.00
25-32 $18.00
33-40 $20.00
41-48 $22.00

 
I want to order lots of beer, can we talk about the shipping rates?
Contact us at info@townbrewery.ca for a shipping quote if you're placing a large order and we'll be happy to chat. If you’ve already placed your order, no problem, we can still figure something out for you.


Can I order online for pick up at the brewery?
Not currently but we might do this in the future. All online orders will ship via Canada Post upon receipt of payment.


When will I receive my order?
Orders will ship out on Monday of each week. Most will arrive at your home or office within 1-3 business days.


Do you ship to PO Boxes?
We do! We ship to any address in Ontario.


What if I’m not home to receive my delivery?
Due to the 19+ age verification requirement associated with shipping beer, your Canada Post delivery person will leave a card with instructions for picking up your beer at your local Canada Post outlet. The same applies for PO Box deliveries.


Can I send beer to someone else?
Absolutely, beer always fits perfectly! Just make sure that the person you are ordering for is 19+ and has a government-issued ID. Be sure to include their name and address as the shipping address upon checkout and include your own name and address as the billing address.


Can I cancel or change my order?
We are unable to cancel or change orders after they have been received.


Refund Policy

We do not offer returns, exchanges or refunds on beer, but if there is a problem with your order, please contact info@townbrewery.ca and we'll make it right.